Service Quality in Leisure, Events, Tourism and Sport

Name: Service Quality in Leisure, Events, Tourism and Sport
Brand: CABI Publishing
SKU: 1892030
Author: UK) John (formerly of University of Gloucestershire Buswell

UK) John (formerly of University of Gloucestershire Buswell, UK) Christine (formerly University of Central Lancashire Williams, UK) Keith (University of Gloucestershire Donne, UK) Carley (University of Central Lancashire Sutton

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This enhanced new edition addresses key points and principles of managing service quality across the sector. It considers the underpinning theory of service quality, informs the reader of the practical application of service quality management tools and techniques in the leisure and tourism…

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Aktuální Ø cena knihy Service Quality in Leisure, Events, Tourism and Sport je 1 234 Kč

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